• On Feb 2, 2017
    Carrol from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    How can I unlink tickets from my account. I am changing the type of ticket I will be using. Thanks

    Hi, Carrol!

    With the My Disney Experience account, it is nice to see all of your tickets and reservations listed. You can even make some changes on your own which is nice. If you have a new, unused ticket linked to your name, you can move it to another guest. Simple click on "Reassign Ticket" and choose who should get that ticket from your Friends and Family list.

    If you want something more detailed done (it is an old ticket with no expiration days, or maybe you added an Annual Pass) you should give a call to the Internet Help Desk at (407)939-7765. If you will have multiple tickets on your account, tell the cast member you are speaking with that you want to "prioritize  your tickets." Let him/her know what tickets you want used first, and the tickets can be listed in priority order.

    I have called this number several times, and the cast members have always been super helpful. They understand there are many ticket scenarios and will be happy to assist you. If you have any other questions, let me know! I want all your tickets straightened out so you can come and go from the parks with ease!

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Meet the Panelist: Cathy, Ohio

I am a fundraiser/event planner turned stay at home mom. When I am not running to cheerleading practice or a soccer game with my kids, I enjoy scrapbooking, reading, and of course, planning our next Disney adventure!

Learn More About Cathy

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