Back to Your Answers
  • On Feb 2, 2017
    Carrol from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I unlink tickets from my account. I am changing the type of ticket I will be using. Thanks

    Hi, Carrol!

    With the My Disney Experience account, it is nice to see all of your tickets and reservations listed. You can even make some changes on your own which is nice. If you have a new, unused ticket linked to your name, you can move it to another guest. Simple click on "Reassign Ticket" and choose who should get that ticket from your Friends and Family list.

    If you want something more detailed done (it is an old ticket with no expiration days, or maybe you added an Annual Pass) you should give a call to the Internet Help Desk at (407)939-7765. If you will have multiple tickets on your account, tell the cast member you are speaking with that you want to "prioritize  your tickets." Let him/her know what tickets you want used first, and the tickets can be listed in priority order.

    I have called this number several times, and the cast members have always been super helpful. They understand there are many ticket scenarios and will be happy to assist you. If you have any other questions, let me know! I want all your tickets straightened out so you can come and go from the parks with ease!

    Cathy
thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is sailing with Disney Cruise Line, running (or cheering!) at runDisney events, taking hula lessons at Aulani, or vacationing at the Walt Disney World which is our home away from home. I am proud to be a part of the planDisney team and cannot wait to share my tips and advice for a magical vacation
 Learn More About Cathy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

For media inquiries, please visit wdwnews.com

 

Panelists have received/will receive a Walt Disney World® Resort, Disneyland® Resort or Disney Cruise Line® vacation for panelist and up to three family members and/or park tickets for their planDisney participation. The views expressed on plandisneypanel.com are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Disney Destinations, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Disney Destinations prior to posting.

Stay Connected

© Disney, All Rights Reserved

x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.

 

 

Internet Explorer FireFox Safari Chrome