Hiya, Maya! Greetings from a fellow
Magic Key holder, and welcome to planDisney! I hope you’ve been enjoying your “key to the kingdom” and unlocking all the magic at the Disneyland Resort!
It sounds like you're ready to unlink your Magic Key pass from another account. No worries, it's easier than getting a
churro on Main Street, U.S.A.! The process will depend on how your pass is linked to the other person's account.
First, if possible, ask the other person to check their
Disneyland mobile app. They can tap the menu button (those three little lines at the bottom right) and then select "My Tickets & Passes." If they see your pass and a "Delete This Pass" button, they can simply tap that and follow the instructions.
If they don't see that option, or if you’d prefer to unlink your own pass, no problem! You can call the
Magic Key holder guest services line or use the chat feature in the app or on the website. A friendly cast member will be happy to help you unlink your pass more quickly than you can say "bibbidi bobbidi boo"!
And Maya, while you're in the app, don't forget to peek into the Magic Key Portal! It's overflowing with helpful info about discounts and magical extras just for Magic Key holders like you. You can find it by tapping the home icon (the little house-shaped button on the bottom left of the menu) and selecting "Magic Key Portal." I’m glad I just checked the portal—I found a brand new refillable Stitch popcorn bucket that’s coming soon! It’ll be available while supplies last, so be sure to check the app for the latest updates.
I hope this helps you get your Magic Key pass unlinked so you can get back to enjoying all the magic! Have a fantastic time at the Disneyland Resort!
Cody