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  • On Mar 14, 2022
    Kaitlin from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I unfortunately had to cancel my Disneyland Vacation package. I canceled it 4 days ago and still haven’t received a refund. How long does it normally take to receive a refund from a vacation package?

    Hiya, Kaitlin, and welcome to planDisney!

    I’m so sorry to hEAR that you had to cancel your upcoming Disneyland Resort Vacation Package, what a bummer! I’m not able to see when your package was originally booked for, but assuming that you were able to cancel it at least 30 days before check-in, then the $200 deposit and any balance you’ve already paid is refundable. I called a Cast Member at Walt Disney Travel Company Reservations, and was told that it can take up to 1-2 billing cycles on your credit card or payment method in order to see your refund. If for some reason you still don’t see it after 2 billing cycles, she recommended calling a Disneyland Guest Services Specialist for additional help at (800) 922-9312. 

    If you happened to cancel between 30 to 5 days before your arrival date, then you’ll be refunded everything you’ve previously paid minus the $200 deposit. Lastly, if your check-in date was within 4 days of your cancelation, the vacation package is non-refundable. 

    I hope this information helps, Kaitlin, and I’m crossing my fingers that you’ll be returning to the magic soon! There are so many exciting things to look forward to at the Disneyland Resort, including the return of the Main Street Electrical Parade, featuring a brand-new finale! 

    Wishing you magic,
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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