• On May 11, 2021
    Sara from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I am on unexpectedly on crutches. We are planning to get me an ECV, but I am wondering how that works for standing in line -- should I bring the crutches to the park for standing in line or can I use the ECV in the lines? We arrive next week!

    Hi, there!

     Oh, Sara - I'm so happy to hear you'll be visiting the Walt Disney World Resort in just a few days, but what a bummer about being on crutches unexpectedly. Not to fret! You are sure to have a magical visit, crutches or no crutches. 

     Let's chat about using an ECV during your stay. Electric Conveyance Vehicles are available to rent from all four theme parks and Disney Springs. Daily rentals and multi-day rentals (which save you a bit of money) are available. You may want to consider renting your ECV from Scooterbug, though. Scooterbug is Disney's Featured Rental Provider, and the great thing about using this service is that you'll have the ECV for the entirety of your stay. When you rent through Scooterbug, they'll deliver the ECV right to your Disney Resorts Collection hotel. My friend and fellow panelist, Andrea, shared that the walk from transportation to the ECV rental locations in the theme parks can be long, but if you already have your Scooterbug ECV with you, it won't be a problem!

     Andrea also shared some super helpful tips and information about using an ECV while you're waiting to experience attractions in the theme parks. In most instances, you'll be able to stay seated on the ECV throughout the queue until it's time to board. It varies from attraction to attraction, though, so there may be some cases where you'll need to transfer from the ECV to a wheelchair that a Cast Member will have available for you. Be sure to keep the ECV key with you. Once you board the attraction, a Cast Member will put the ECV into neutral and move it so that it's accessible at the exit. 

     Be sure to download the My Disney Experience mobile app before your arrival. It's magic at your fingertips! The My Disney Experience mobile app has lots of cool features, like mobile ordering, but I especially love that I can use it to view current wait times for attractions. Checking out the wait times minimizes the time we spend in line and maximizes the fun we have!

     I hope this was helpful, Sara. I'm wishing you a magical Walt Disney World Resort vacation next week!

thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

Related Video

  • thumbnail image for Mobile Order Dining

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.