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  • On Aug 12, 2023
    Brandi from KS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    An unexpected major expense just occurred and I'm afraid I will need to cancel my vacation package. We re a little more than 30 days from arrival. If I cancel the trip will I get everything I've paid refunded?

    Hi Brandi! Thanks for stopping by planDisney with your question.

    I'm sorry to hear that you may need to cancel your upcoming trip to the Walt Disney World Resort. While I'm sure this is an extremely tough decision you need to make, I'm happy that you are still outside of the 30-day window. If you purchased a vacation package that includes your Disney Resorts hotel and ticket package, you'll receive a full refund from any monies paid if canceled at least 30 days before your arrival. If you do need more time to decide and cancel within the 30-day window, you'll receive a full refund minus a $200 cancellation fee (price subject to change at any time). If canceled the day before you are set to arrive, you won't receive any refund at all.

    To cancel your vacation package, log on to your My Disney Experience account and scroll down to your upcoming reservation. There should be a modify or cancel icon to the right of the screen. If so, click on this to start the process of canceling your stay. If this is not an option, you can always call the Walt Disney World Resort and speak to a Cast Member for assistance. They will be able to handle this request over the phone.

    Brandi, I hope you get a chance to reschedule your trip for a future date. I'm excited about the new experiences that are expected to come to the Walt Disney World Resort in the coming years. Tiana's Bayou Adventure is expected to open at the end of 2024 in the Magic Kingdom. I have a feeling that this attraction is going to be incredibly immersive and take Guests on a wild experience.

    Have a magical day!
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Meet the Panelist: Greg, South Carolina

Hello friends! Greg here from Charleston, SC. I am a Disney-loving husband and dad to two wonderful daughters. Walt Disney World Resort offers everything you want in a vacation and touches all the senses. From the sights to sounds and even the smells, there is something for everyone to enjoy! When our family is not riding "it’s a small world" or going on a Journey Into Imagination With Figment, we are readily planning our next Walt Disney World Resort vacation. Learn More About Greg

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