Cast Member with Child on Carousel
  • On Sep 30, 2022
    Ashley from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I understand stroller wagons are not allowed in the parks but 1/3 of my children is epileptic and does require to lay down when she gets over stimulated. Would you allow it under certain circumstances? If so, how would I go with getting approved.

    Hi Ashley!

    I'm glad you reached out to us here at planDisney to help get prepared for your upcoming vacation. Let's see if I can help you get one step closer to the magic today.

    While you are correct that stroller wagons are not permitted in the theme parks, there are sometimes exceptions for those in need of accommodations. The Disneyland Resort is a place of inclusivity for those of all ages, shapes, sizes and abilities! I do not doubt that your little Mouseketeer will experience just as much magic as anyone else during your stay. To check in on this specific accommodation, I'd recommend getting in touch with Disability Services. Since you still have some time before your arrival, you may consider emailing them at disability.services@disneyparks.com or reaching out via phone. 

    It may also be a good idea to consult with your little one's physician regarding their specific suggestions about navigating the Disneyland Resort. As you already know, there are many lights and stimulating factors throughout the park that may be worth discussing before your visit. You can also look into the Disability Access Service at the Disneyland Resort to see if your little traveler qualifies for additional accommodations that can help make their time more magical at the parks! There is even an option to preregister with a Cast Member before your visit should your little one qualify for this service.

    Ashley, I am so confident that the Cast Members at the Disneyland Resort will use every ounce of magic in their wands to make your time as special as it can be for all. After all, it is known as The Happiest Place on Earth!

    See ya real soon,

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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