Hi Jacqueline! Welcome to planDisney!
I'm excited to hear about your upcoming visit to Walt Disney World! Halloween is an amazing time of the year to plan a trip, especially with the festive decor and Spooktacular treats you will find across the parks.
The
Drury Plaza Hotel Orlando Lake Buena Vista is located only a short walk from Disney Springs. You'll have plenty of dining locations at your fingertips and even more shopping options to explore. Staying at this hotel does come with a few benefits when visiting the parks. One of these perks is
Early Theme Park Entry at the parks each day. You'll be able to enter the parks up to 30 minutes before the official park opening time! This will allow you to fit in some attractions with minimal wait times and give you an advantage over other Guests.
To answer your question, this hotel should link to your
My Disney Experience account. To do so, open the app on your mobile device and tap on the three horizontal bars on the lower right corner of the screen. Scroll down to "Link to Account" and then tap on "Type ID." You'll then need to enter your hotel confirmation number and the last name on your reservation. If this is not working, it's possible that you may be entering the wrong confirmation number. Depending on how you booked your stay, you may have received multiple confirmation numbers upon booking. In order to get the Disney-specific confirmation, I suggest calling the Drury Plaza Hotel directly to get the correct number that you need.
If this does not work, I suggest calling the
App and MagicBand Support line at the Walt Disney World Resort. A Cast Member should be able to assist you directly over the phone and hopefully help you link your hotel to your account. Once you arrive at the park for Early Entry, there will be a Cast Member verifying your resort reservation. This can be done using your MagicBand, the My Disney Experience App on your mobile device, or even with an Admission Card.
Jacqueline, I hope this information helps you plan for your stay!
Stop back and see us again at planDisney!
Greg