Disney Springs Guests
  • On Sep 14, 2021
    Bradley from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I understand there are no gaters allowed in the parks. Our 2yr old has a Tracheotomy and that is the only way to cover her nose, mouth & Trach. What would be your suggestion for this?

    Hi, there!

     Welcome to planDisney, Bradley. I'm so happy you stopped by with this important question and even happier to hear you'll be visiting the Walt Disney World Resort in just a few days! You and your family must be super excited.  

     I completely understand your concern. It's challenging enough for a 2-year old to wear a face covering, let alone with a special circumstance involved! The Know Before Go You section of the Walt Disney World Resort website does state that at this time, neck gaiters are not acceptable face coverings. I want your little princess to have as safe and magical an experience as you do, so I just called Disability Services to see what information I could get for you. The Cast Member I spoke to recommends that you stop by Guest Relations when you arrive at the theme parks. She said it's possible that an exception could be made for your daughter, but it would have to be granted in person. In the meantime, I suggest having a backup plan in case a neck gaiter won't be deemed a sufficient face covering for her. Plan to take an appropriately sized face covering for your daughter in addition to the neck gaiter. If necessary, she could wear the neck gaiter just to cover her neck and trach in addition to wearing a face covering to cover her nose and mouth. 

     The number for Disability Services is (407) 560-2547. If you'd feel more comfortable giving them a call before your arrival, you can be sure a friendly Cast Member will be happy to speak with you!

     A visit to the Walt Disney World Resort is always magical, but exceptionally so with a little one in tow. Your heart will just melt when you see your little girl experience the magic of Disney storytelling in the theme parks! Be sure to check out the Planning Guide for Little Ones. It has lots of helpful tips to make the most out of your Disney vacation!

     I hope this was helpful, Bradley. I'm wishing you and your family a magical visit to the Walt Disney World Resort!

thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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