Hi Dina! Welcome to planDisney.
Oh Boy! In just a few short days, you are arriving at
Walt Disney World Resort during
The World's Most Magical Celebration. Create your own scavenger hunt looking for all the golden
Disney Fab 50 Character Collection statues. They make fun and unique photo opportunities for lasting memories. Grab yourself a specialty-themed treat found in the
50th Anniversary Sips and Bites Guide.
While I am happy to read you will use the convenient
Disney MagicMobile Service, I am sorry you are encountering technical difficulties. After a little research on the world wide web, I have a sneaky feeling your daughter's issue has to do with her Apple ID account. Here are a few suggestions. First, make sure her phone is updated to the latest operating system. If that does not fix the problem, try signing out and back into her account. Next, verify that her region is set correctly both on her Apple ID and her device. Let's hope these suggestions fix the issue, if not, it is time to make a phone call to the
Web Support Help Center. Wait times have been rather lengthy, I suggest calling early or late in the day. Alternatively, you may want to try utilizing the chat feature either online or through your
My Disney Experience Mobile App. Once you have all your issues worked through, make sure to set your MagicMobile to Express Mode so you will not have to unlock your phone to use for park entry or make purchases.
Enjoy the
EPCOT International Flower & Garden Festival during your visit. Stop by one of the many
outdoor kitchens for a fresh culinary delight. Stay until the sun goes down and the iconic
Spaceship Earth comes to shimmering EARidescent life during
Beacons of Magic.
Keeping it Magical,
Cindy