Beauty and the Beast Topiary at Epcot International Flower & Garden Festival
  • On Mar 4, 2022
    Dina from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Unable to share a magic mobile pass to my daughter’s iPhone she keeps getting an error when she tried to add the magic mobile pass to her wallet

    Hi Dina! Welcome to planDisney.

    Oh Boy! In just a few short days, you are arriving at Walt Disney World Resort during The World's Most Magical Celebration. Create your own scavenger hunt looking for all the golden Disney Fab 50 Character Collection statues. They make fun and unique photo opportunities for lasting memories. Grab yourself a specialty-themed treat found in the 50th Anniversary Sips and Bites Guide.

    While I am happy to read you will use the convenient Disney MagicMobile Service, I am sorry you are encountering technical difficulties. After a little research on the world wide web, I have a sneaky feeling your daughter's issue has to do with her Apple ID account. Here are a few suggestions. First, make sure her phone is updated to the latest operating system. If that does not fix the problem, try signing out and back into her account. Next, verify that her region is set correctly both on her Apple ID and her device. Let's hope these suggestions fix the issue, if not, it is time to make a phone call to the Web Support Help Center. Wait times have been rather lengthy, I suggest calling early or late in the day. Alternatively, you may want to try utilizing the chat feature either online or through your My Disney Experience Mobile App. Once you have all your issues worked through, make sure to set your MagicMobile to Express Mode so you will not have to unlock your phone to use for park entry or make purchases.

    Enjoy the EPCOT International Flower & Garden Festival during your visit. Stop by one of the many outdoor kitchens for a fresh culinary delight. Stay until the sun goes down and the iconic Spaceship Earth comes to shimmering EARidescent life during Beacons of Magic.

    Keeping it Magical,
    Cindy
thumbnail image for Cindy

Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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