• On Aug 23, 2021
    Dane from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    unable to make a park reservation using the number on the back of the pass cards. Can you help?

    Hey There, Hi There, Ho There, Dane!

    Welcome to planDisney! Thank you so much for stopping by, and we consider it an honor to answer your question and help you plan your upcoming trip to the Disneyland Resort! We can't wait for you to arrive and experience the MAGIC!

    I am so sorry you are having issues making Disneyland Theme Park Reservations using your Disneyland Theme Park Tickets. Have you logged into your My Disneyland Account to access your tickets? You can check there by going to the Disneyland Resort website and clicking the My Disneyland link at the top, right-hand side of the screen. From there, click Ticket and Reservation Details to find your tickets. If this does not work, I recommend you call 714-781-4636 and speak to a very helpful Cast Member. The Cast Member will then be able to access your My Disneyland Account and help you resolve your problem very quickly.

    As you know, the wait times to call the Disneyland Resort have definitely been longer than normal the past several months. To save you time, my recommendation is to call in the evening. I have found that your wait time significantly increases when you call in the morning or afternoon.

    I hope this information is helpful to your planning process! If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.