Ahoy there, Gaby! Welcome aboard the decks here at planDisney! I'm sorry to hear you've had some trouble
performing your Online Check-in for your upcoming cruise! I'm sure your plans for this August are coming along swimmingly, and before long you'll be relaxing while Captain Minnie charts a course for adventure!
When it comes to Online Check-In for your cruise, it always opens to everyone 30 days (or more accurately, 29 days, 23 hours, and 59 minutes before your sail date, regardless of
Castaway Club status! By my count, your check-in window opens Wednesday, July 13th - so it looks like you may have been one day early! You'll definitely want to check in as soon as you can, though, since even Platinum Castaway Club members have to choose a port arrival time at the moment!
I certainly hope that helps you plan for later this year and get everything settled for smooth sailing! Thank you so much for your question, Gaby! If you have any additional questions as you continue planning, please drop me another line at planDisney!
Fair winds and following seas!
Andrew