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  • On Jul 12, 2022
    Gaby from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i am unable to online check in for my cruise. it is 30 days before my trip and i am paid in full

    Ahoy there, Gaby! Welcome aboard the decks here at planDisney! I'm sorry to hear you've had some trouble performing your Online Check-in for your upcoming cruise! I'm sure your plans for this August are coming along swimmingly, and before long you'll be relaxing while Captain Minnie charts a course for adventure! 

    When it comes to Online Check-In for your cruise, it always opens to everyone 30 days (or more accurately, 29 days, 23 hours, and 59 minutes before your sail date, regardless of Castaway Club status! By my count, your check-in window opens Wednesday, July 13th - so it looks like you may have been one day early! You'll definitely want to check in as soon as you can, though, since even Platinum Castaway Club members have to choose a port arrival time at the moment!

    I certainly hope that helps you plan for later this year and get everything settled for smooth sailing! Thank you so much for your question, Gaby! If you have any additional questions as you continue planning, please drop me another line at planDisney! 

    Fair winds and following seas! 

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Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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