Chewbaca
  • On Sep 14, 2021
    Laurie from AZ Asked

    I am unable to link my tickets to my reservations. Also I see that my tickets are for 3-9. They should be for 2 adults

    Hello there, Laurie!

    Thank you for bringing your question to planDisney! It's so nice to hear from you and I will be more than happy to help you with your reservations. Disneyland Resort has made scheduling your theme park reservations simpler. You can now purchase and schedule your theme park reservations at the same time. Before completing your checkout, you should have been able to select the dates that you want to visit. After that, you should have paid for your tickets as normal.

    Now, if this all sounds familiar, then you might already have your reservations booked. One way to check is by opening the Disneyland mobile app. You should see on the home screen of the app, reservations for the dates you are planning on visiting and the Guests that are visiting with you. If you don’t see any of that, you will want to link your tickets to your Disney account and then select “Make a Park Reservation”. After that, you’re all set! 

    Since you do need to swap out your current tickets, for adult tickets, you will need to visit one of the Main Entrance Ticket Booths. A Cast Member there will happily complete that switch for you, just be prepared to pay the price difference. And with the wave of a wand, your adult tickets will be in hand!

    Laurie, I hope this helps get your reservations squared away. If you are still running into difficulties, or need any more help please don’t hesitate to ask. You can also give the Ticket Service line a call to speak with a Cast Member if needed. 

    Have a Magical Visit!
    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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