Guardians of the Galaxy at Night
  • On Feb 15, 2023
    Stephen from Dublin 16 Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am unable to link my ticket to Disneyworld to the app. it says "we had trouble linking the code you entered. For assistance, please call guest services.

    I'm delighted to welcome you to planDisney, Stephen. Thanks for bringing your question here, and let's see if we can get you started on the planning for your upcoming Walt Disney World trip! 

    First, I assume you've taken advantage of the Irish ticket offers and have purchased fantastic Magic Tickets. Please know that you need to wait 48 hours after booking with the Walt Disney World Travel Company before linking your ticket to My Disney Experience. In the second email confirmation received (not the invoice), there should be a Will Call PDF attachment. Within this Will Call PDF attachment, on the top right-hand side, there will be a barcode with a number printed below; it's this number (along with the Lead Passenger Surname) to use when linking tickets in My Disney Experience. 

    If you have already waited at least two days since you received this confirmation email and are still having issues making that link in My Disney Experience, please speak with one of the super-helpful Disney experts. Once you're all linked, Stephen, please remember that each member of your party will need a valid Park Pass reservation in addition to their ticket.

    Another job I'd recommend ahead of your trip is to download the My Disney Experience App. It's a great help in the parks, providing access to up-to-date ride wait times, Mobile Food and Beverage orders, and much more. It's worth taking a look at it ahead of arrival. 

    Stephen, there are so many exciting developments at Walt Disney World; TRON Lightcycle / Run is launching in early April, and enhancements to evening entertainment and shows are also set to begin in Spring. It's a great time to visit, and I wish you and yours a truly magical trip. Louise
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Meet the Panelist: Louise, United Kingdom

Welcome to planDisney! I'm happiest in perpetual planning mode for our next Walt Disney World trip - it's my chance to catch a bit of Disney magic in-between visits.

Walt Disney World provides the ultimate sense of escapism! I understand how much guests want to get out of their trip, especially when travelling internationally. Please let me help you prepare a 'practically perfect in every way' journey so you can be truly whisked away by Disney magic!

Learn More About Louise

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