• On Dec 15, 2021
    Maileen from DC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If we are unable to use our Disney World tickets, can we cancel our reservation even the day of? How long would we then have to use the ticket(s)? Thanks!

    Hi, Maileen! Welcome to planDisney! 

    As our friend Pooh would say "Oh, bother!" I'm so sorry your Walt Disney World Resort plans may need to be put on hold for a while. Let's keep wishing on a star that everything works out and you can take that magical vacation as planned!

    But if you need to push things back a bit, you do have some flexibility depending on what kind of reservation you're talking about. If you've purchased a vacation package, you can usually cancel up to 30 days in advance without penalty, but cancellations made later than that will incur charges. Your best bet would be to speak to a Cast Member in Guest Relations to see what your options are if you need to cancel a vacation package.

    On the other hand, if you only need to cancel Disney Park Pass theme park reservations, you can absolutely do that at any time right up until the day of your reservation. Just hop into your My Disney Experience account, go to the "My Plans" page, locate your reservation, and press "Cancel." Super easy!

    Your tickets will expire a certain number of days after the original start date if you don't use or modify them. If you already know when you'll be visiting in the future, you may be able to change the dates on your tickets right in your account. If you're unable to change them, no worries! You should still be able to apply the value of your current tickets to new tickets for your next visit. It will just take a chat with a Guest Relations Cast Member when you're ready to reschedule.

    Maileen, I hope this helps set your mind at ease if you do need to change your vacation dates. Whenever you end up visiting, just know the magic will always be there waiting for you!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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