Disneyland Main Street
  • On Jul 1, 2022
    Eldon from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been unable to add my theme park reservations to the disney app. It says that the number an invalid number. I have double check the number several times. Also cannot get the QR code from the email that has the conformation to resend it. Thank you

    Hey there, Eldon! Thanks so much for stopping by planDisney. Your trip to Disneyland Resort is fast approaching, so let's get your question answered. 

    I'm sorry to hear you are having trouble getting your theme park ticket reservations added to your Disneyland app, but I think I have an answer/solution! You don't actually use that reservation number to add it to the app. Your theme park ticket reservations are attached to your tickets, so if your tickets are linked to your account already your reservations should already be there. The easiest way to check this is to go into the Disneyland app and click on the three horizontal lines at the bottom right. Then click on "Future Plans". There you should see any park reservations you have as well as hotel reservations if you are staying at a Disneyland Resort Hotel

    If you have not linked your tickets into the Disneyland app, you will need to do that first and then you should be able to see your reservations as mentioned above. To link tickets, you would click on "Tickets and Passes" instead of "Future Plans" and then link the tickets with the Ticket ID number. 

    You shouldn't need the QR code for the reservations. I've never had to show it and have always been fine with just scanning my ticket. You can find your confirmation number for the reservations by clicking on your reservation under "Future Plans". That will take you to a page on the Disneyland website where if you scroll down you can see "Upcoming Reservations" and the confirmation number below that. 

    Eldon, I hope all this information is helpful for your upcoming trip. Please come back and see us again if you have any other questions. See you real soon!

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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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