Cinderella Castle 50th Night
  • On Jan 1, 2022
    Sophie from East Yorkshire Asked

    I am from the UK, and have purchased a package through a travel agent with tickets for 2 people. I have linked it to my Disney app, I’ve added partner onto friends & family however it will only let me add myself to park reservation not them. Help!

    Welcome to planDisney Sophie!

    I am so excited to hear you are planning to visit Mickey and his Pals later this year. It is such a magical time in the parks and resorts with the Walt Disney World 50th Anniversary Celebration. One of my favorite things new to Walt Disney World is Disney Enchantment at the Magic Kingdom, a nighttime spectacular of fireworks, projections, and pixie dust! 

    I am sorry you are having issues making your Theme Park Reservations. Without knowing exactly what is linked to your account, I will do my best to try to troubleshoot your issue. First, make sure your travel partner has accepted your invitation to be on your Friends and Family list. Also, see if he/she can access your vacation from their personal account and make the Theme Park reservations. 

    If this does not work, I would give a call to your travel agent. He/she will have more information and access to your travel details and can hopefully work out any problems you might have. If that does not work, your final step can be to use this Phone Directory to call Technical and Website Support. 

    Once you get everything linked properly and get your Theme Park Reservations secured, you can begin the fun of researching restaurants, attractions, and entertainment.

    Have a wonderful holiday in Walt Disney World!
    Cathy

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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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