Dad and Daughter in front of Cinderella Castle
  • On May 9, 2021
    Andrew from Lancashire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We are from the U.K. and are passholders, our passes were ‘frozen’ by a manager from guest services and will be restarted with a 10month validity on our return but how will we make reservations If the passes don’t start until our arrival in Florida?

    Hello Andrew and thanks for returning to planDisney with another great question for us to help you with!

    As the current UK Panelist here at planDisney it's always such a delight for me to have the pixie-dusted opportunity to offer a little insight into visiting Walt Disney World Resort to a fellow British Guest who like me, travels to Orlando from across the pond.

    As at present, Guests do indeed need valid Disney Theme Park Tickets linked to their My Disney Experience account, thus enabling them to make those all-important Disney Park Pass reservations.  With this in mind, I do believe the very best course of action would be for you to speak directly to a knowledgeable V.I.PASSHOLDER Support Cast Member who will be able to advise fully on how to proceed.  

    It's possible to email an enquiry to V.I.PASSHOLDER Support via this online email form, or to call the freephone number for Disney Park Tickets contained within this Walt Disney World Resort Phone Directory and request to be transferred to Passholder Support. 

    Andrew, I thought it might also be useful for you to know that similarly to you, I also was part of the Disney Passholder Program last yEAR.  However, when the Covid-19 global pandemic struck and scuppered all my jolly Disney holiday plans for 2020, I made the sad decision to speak with V.I.PASSHOLDER Support Cast Members who thankfully were able to action a partial refund on my Annual Pass.

    If you should have any further questions about your July 2022 plans to Return to a World of Magic of Walt Disney World Resort, then please do pop back to planDisney where I'll be happy to help you!

    Have a great Disney day ~ Jane
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.