• On Mar 30, 2022
    Ben from Middlesex Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    UK, bought my wife, daughter and I 'will call' tickets as a gift to visit DisneyWorld next week. However I'm now told the cardholder needs to be present to pick up the tickets. What should we do?! Many thanks, Ben

    Hi Ben, welcome to planDisney!

    Your Walt Disney World Resort vacation is literally just a dream away! I understand you're asking about picking up your physical tickets, but let's go through your other must-do items first. I'm wishing on a star that you already have your tickets linked in My Disney Experience and theme park reservations for each park day. This can be done with a confirmation number before you have physical tickets in hand. The Theme Park Availability Calendar shows park dates are filling up fast as many families are answering magic's call during spring break.

    In addition to valid admission and theme park reservations, you need one of the following methods of park entry: MagicMobile pass, MagicBand, and/or admission card. I confirmed with a Cast Member that the credit card holder must be present with the credit card used for the ticket purchase and Photo ID in order to pick up admission cards at the ticket windows outside the theme parks, so let's focus on the other two options.  

    Through the My Disney Experience mobile app, Disney MagicMobile service lets Guests with eligible iPhones, Apple Watches, or Google Pay enabled Android phones download a MagicMobile pass for park entry. To get started, click the three small lines at the bottom right of the app's home screen and then "Disney MagicMobile." Next click "Set Up Your Pass" and select from a variety of pass styles, including several 50th Anniversary Celebration designs. If your wife and daughter have their own My Disney Experience accounts, they should create their own MagicMobile passes on their devices. MagicMobile passes make the most sense and cents if you have the technology to support them.

    MagicBands can be purchased at retail locations throughout Walt Disney World Resort and must be linked to your account before use. Options for purchase outside of the theme parks include Disney Resorts Collection hotel gift shops and Disney Pin Traders at Disney Springs. If it's down to the wire, Disney's Contemporary Resort is a 10-minute walk from the entrance to Magic Kingdom park. Take the elevator or escalator up to the 4th floor to either the Bayview Gifts or Fantasia shop.    

    Your Walt Disney World Resort adventure has nearly begun, Ben. I recommend taking a deep, cleansing breath once you're in sight of Cinderella Castle. You are the magic! 

    With faith, trust, and pixie dust,
    Jennifer
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

Related Video

  • thumbnail image for Top Spring Break Tips at Disney | planDisney Podcast - Episode 1

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.