Family outside Grand Floridian
  • On Dec 4, 2022
    Bernard from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two tickets for WDW theme parks (2 days left on both) Parks were closed due to hurricane. Can these be used in Disneyland (California)?

    Hello Bernard, and welcome to planDisney.

    This is such a great question Bernard, and I'm truly pleased you've taken the time to stop by planDisney with your valued enquiry concerning your unused Walt Disney World Resort Theme Park Tickets.

    Having been in Orlando myself for both Hurricane Ian and Hurricane Nicole, I can certainly relate to having my vacation plans disrupted by the unpredictability of the weather in Florida!  Bernard, I'm more than happy to share Walt Disney World Resort's current Hurricane Policies which you can find outlined within these Frequently Asked Questions.

    As I'm unable to access your My Disney Experience account to take a peek at your unused Disney Theme Park Tickets, my best suggestion would be for you to reach out to a knowledgeable Cast Member.  Helpful Cast Members are best placed to advise Guests further on the exact Terms and Conditions attached to their already purchased Disney Theme Park Tickets, plus of course, any valid days still remaining on them.

    To connect with a Cast Member concerning your Disney Theme Park Tickets, please use the email address: ticket.usage@disneyworld.com 

    Within the body of your email, you'll want to be sure to include complete details of your MagicBand or MagicBand+ (perhaps even with an image of the back of the band showing its entire serial number), plus your full name and daytime telephone number.  Typically, Guests can expect a personal response from Cast Members within approximately 14 business days. 

    Alternatively, Guests with ticketing enquiries are always welcome to speak in person with Cast Members by dialling the phone number for Existing Tickets contained within this Walt Disney World Resort Phone Directory.

    Bernard, I hope I've been able to provide some insight for you today.  Please don't hesitate to drop back to me here at planDisney if you should have any additional or follow-up questions.

    Have a great Disney day ~ Jane
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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