Family on dock at Grand Floridian; AA; mickey balloons; Father; Mother four kids
  • On Mar 25, 2024
    Erin from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi: we have two rooms for our next trip. I need to manage plans for both rooms. in my friends and family list on MDE I see the people in room 2 listed as “other friends and family”. But under their names it says “plans managed by….” My moms name instead

    Welcome to planDisney, Erin!

    I'm happy to help as you prepare for your visit this summer. I'll be visiting around the same time and can't wait to enjoy some pool time at my resort in between all the attractions, dining, and fun at the parks.

    As long as all the guests in both rooms are connected via your Family & Friends list, you'll all be able to take part in the planning during your trip. This includes making advance dining reservations, joining Virtual Queues for attractions like Guardians of the Galaxy: Cosmic Rewind (a must-not-miss!), and scheduling Lightning Lane entries with the purchase of Disney Genie+ Service.

    If your mom is the lead guest in the second room she can sign in to her My Disney Experience Account to share planning for the accounts currently showing "Managed By" on the reservation. She can do this by locating your name on her "My Family & Friends List," clicking "Settings" and then "Connect My Managed Profiles." This should bring up a list of the other guests in the room and she'll just need to place a checkmark in the box for each to give you access to their planning.

    If your mom is not a member of your travel party for this visit or you run into any technical issues trying to complete this process you can reach out to a Cast Member by chat or phone from the Help section of the website. They should be able to walk you through the steps and/or complete any additional adjustments on the back end to get things corrected on everyone's accounts.

    I hope this helps get things cleared up. Please come back and see us again with more planning questions. We're also happy to share recommendations for park day itineraries or activities to enhance your trip!

    Magic and memories,
    Amy
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Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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