Hi there Nalene!
Thank you so much for submitting your question and welcome to planDisney! I absolutely love the planning process of a Disney vacation, so I am thrilled to be answering your question today. Organizing a vacation for a bigger party can be challenging, but we are in this together. You and me, we're in a club now!
I am sorry you are having issues planning your reservations, but there are a few things we can try to fix this! First, if anyone in your party has their own My Disney Experience account linked in your "My Family & Friends list," they should be able to
make a reservation for the rest of your party. Indeed, if they are also linked to the rest of your party on their own My Disney Experience account, they will be able to make other reservations. Additionally, you could try making a reservation for a time window that is slightly different if you are trying to make another reservation at the same time. Bigger parties are sometimes advised to make a reservation 15 minutes before or after their original reservation, so this is something you could do. Second, if you are still having issues making the reservation yourself, I would highly recommend
reaching out to a Cast Member by phone. I always turn to Cast Members when I have questions or issues with my Disney vacation as they are real-life Fairy Godparents and are always happy to help!
I hope this was helpful, Nalene, and that you can get back to planning your magical vacation real soon! Please feel free to reach out if you have any more questions in the time leading up to your visit. You're as welcome as can be!
I am sending you all the pixie dust for your coming trip and hope you have a magical day,
Ariane