Mickey and Minnie Statues in Front of Cinderella's Castle During Fireworks
  • On Sep 23, 2024
    Peter from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Two questions, please. 1. Can I apply my instead unused, expired Canadian Resident tickets towards future tickets and secondly is there a time window the unused ticket credit must be used? ( Does the credit expire)?

    Welcome to planDisney, Peter. I'm so happy that you reached out to us to answer your question.

    According to the Terms & Conditions, while theme park tickets are nonrefundable and nontransferable, you can typically apply the amount you paid for a wholly unused ticket to the purchase of a new ticket. While the credit doesn't typically expire, you will be responsible for paying the difference if your new theme park tickets are more expensive, and you will not receive a refund for the difference if your new tickets happen to be less expensive.

    You may be able to change your ticket yourself through My Disney Experience. To find out if you can, simply follow these steps:

    1.) Log into your MyDisney account and select "My Plans" from the My Disney Experience dropdown menu. 

    2.) On this page, you'll want to find the heading "My Plans, Reservations and Tickets" and click on "Tickets, Passes & Memory Maker."

    3.) If there is a "Change Ticket" option next to the ticket you'd like to change, click it and follow the prompts. If there isn't, you'll likely need to reach out to a friendly Cast Member to complete this process.

    Peter, I hope you're able to find time to visit the resort in the future because its future is extra bright! We've got a bunch of exciting reasons to visit in 2025 and beyond. In the meantime, feel free to reach out with any other questions.

    When you're curious, you find lots of interesting things to do,
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, New Jersey

Well hello there! I'm Matt and I'm a Disney-loving husband, teacher, and uncle from New Jersey. You can often find me tasting my way around an EPCOT festival, rope-dropping Magic Kingdom Park, or conquering all of the Disney Mountains. I can't wait to help you reach out and find your happily ever after on your next Walt Disney World Resort vacation! Learn More About Matt

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