• On Oct 11, 2016
    Edward from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Two questions, can we mail items to the resort (Polynesian) so that items are there when we arrive. Also, my wife and i need to use gel packs which must be frozen we have a Club level room, is a freezer available for this purpose.

    Greetings, Edward, welcome to the Disney Parks Moms Panel, we thank you for these excellent questions!

    Disney's Polynesian Village Resort is a perfect choice placing you a scenic Monorail ride minutes away from Magic Kingdom Park, how lucky you are! One of the many Resort hotel Guest Room amenities at Disney's Polynesian Village Resort is a mini-refrigerator containing a small freezer which you should be able to store your gel packs depending on how large they are. May I direct you to call this Disney Resort hotel at (407) 824-2000 and ask to be connected to a Club Level Concierge Cast Member to discuss your specific needs. Club Level Concierge Cast Members will also assist you with all the unique and exciting amenities and services to help you optimize your visit, Edward.

    Receiving mail is possible, Edward, and all you have to ensure is the following:
    1) Include the mailing address which is:
        Disney's Polynesian Village Resort,
        1600 Seven Seas Drive,
        Lake Buena Vista, Florida, 32830-8423.

    2) Feature the word "Guest" on the front and the dates of your arrival at the hotel.

    Get ready to enjoy personalized service and daily Guest amenities as a Club Level Concierge Guest, Edward, we hope you enjoy your stay at Disney's Polynesian Village Resort and wish you a most magical, unforgettable vacation.

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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