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  • On Nov 1, 2022
    Taryn from NSW Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can two people on separate devices, but using the same account, make a Genie Plus and ILL reservation at the same time (i.e. 7am)? Will it impact either transaction?

    Hi Taryn,

    Welcome to planDisney and thank you for your question! 

    At this time, when it comes to reserving Disney Genie+ Lightning Lanes and Individual Lightning Lanes, I suggest that one person make the reservation from their My Disney Experience mobile app for both parties. Let me explain. 

    When you’re ready to book at 7:00 a.m., you’re able to select your first ride (I normally do Individual Lightning Lane first). Whether you’re purchasing your Individual Lightning Lane or booking your Genie+ Lightning Lane, as you go through the process, you’re able to select the members of your party who will be riding with you!

    My Disney Experience is super helpful with this step, because it pre-selects the members of your party who are eligible to book those Lightning Lanes. This means they have a ticket linked to your account and they have a Disney Park Pass reservation. Once you get to that screen, you’ll see your names checked, then you proceed with the purchase or booking. The app will select the next best time and then after you finalize, you’ll (hopefully) be all ready to go!

    If this is your first time using Disney Genie+, I definitely suggest waking up about 15 minutes or so before 7:00 a.m. just so you make sure you’ve purchased the Service and you’re ready to book your first Lightning Lane at the top of the hour.

    I hope this “Bit By Bryanna” is helpful as you begin planning your trip to the Walt Disney World Resort. If you have any other planning questions in the meantime, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling,

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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