Minnie and Mickey Celebrate Disney 100; Epcot
  • On Feb 15, 2024
    J from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two Disney World passes, cards with magnetic strips, and would like to know what is left on them to use in Orlando.

    Hi J and welcome to planDisney! Thanks for sending us your question about Walt Disney World Resort theme park tickets

    If you have unused tickets that have expired, you can still use the price you paid for those tickets as a credit toward the purchase of new tickets. To find out about the status of your current theme park tickets, send an email to WDW Guest Services- Ticket Usage at ticket.usage@DisneyWorld.com including the following items:

    -Confirmation numbers you received when you purchased the tickets/ or pictures of the tickets

    -Include your name

    -Daytime telephone number where you can be reached

    -Where and when the ticket was purchased

    -Purchaser’s name

    -Form of payment used 

    Explain your situation in the email and within a few days, Disney will reach out with a solution to your ticket question.

    J, I hope this information is helpful. If you have any more questions, please feel free to come back to see us. It’s always our pleasure to help you with your planning!

    Veronica  
thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult, I plan my family's fun and memorable vacations.  As a planDisney Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

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