Family on Expedition Everest
  • On Jan 19, 2023
    Alice from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two Disney bands showing active on my account. How do I know if they are still working? And which one is the most recent? I'm coming to Disney in a couple of weeks and don't know if I need to buy another one.

    Aloha, Alice.

    Welcome to planDisney! In just a few short weeks, you’ll be standing right in the middle of Main Street, U.S.A. with a Mickey Pretzel in hand and Cinderella Castle in view. I bet your excitement is bursting at the seams! Have you started counting down the days yet? I know I would be.

    Alice, you are more than welcome to reuse MagicBands from previous Walt Disney World Resort vacations on your upcoming trip. I reuse MagicBands on all of my trips back “home” and have never had any issues. Since your current MagicBands still show as “active” in your My Disney Experience account, they should be good to go. However, depending on their age, the long-range battery may no longer be working. The long-range battery is what automatically links your Disney PhotoPass attraction photos and videos to your My Disney Experience account and allows you to interact with various queues throughout the theme parks.

    The long-range battery is estimated to have a battery life of about two years, but it’s plausible it could last longer. However, you may want to set up a Disney MagicMobile pass on your smart device as a backup system to ensure there are no issues with your attraction photos and videos linking to your account. Make sure you enable Bluetooth for the My Disney Experience mobile app in the settings on your device after you set up your Disney MagicMobile pass so your attraction photos and videos can link to your Disney PhotoPass gallery, but make a note of the times you experience these attractions just in case. If any photos or videos turn out to be missing after all, reach out to the Cast Members on the Disney PhotoPass Guest Support team for assistance in retrieving your missing pictures.

    Even if the long-range battery has gone kaput and this feature is no longer functioning, your MagicBands will still work at direct touchpoints (theme park entrances, tapping in for Lightning Lanes, opening the door to your Disney Resort hotel room, charging purchases during your stay, etc.). Of course, you always have the option of purchasing a new MagicBand or MagicBand+ on your trip if you would like to. The MagicBand+ is rechargeable, so you would not have to worry about losing any of its functionality for future magical vacations.

    I hope this information proves useful, Alice, but please stop back by planDisney if you have further questions. We're all ears and happy to help!

    See ya real soon,
thumbnail image for Alyssa

Meet the Panelist: Alyssa, Texas

Greetings, dreamers of all ages! I'm Alyssa, a lifelong lover of all things Disney and educator of future Imagineers. My dress collection rivals that of any Disney Princess, and I can almost always be found singing a Disney song with a bow in my hair. You can find me exploring all the magic Walt Disney World Resort has to offer on adults-only getaways with my Disney-loving husband or our multigenerational family. Tomorrow is just a dream away, and I would love to help you plan your own magical vacation! Learn More About Alyssa

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