Sleeping Beauty Castle
  • On May 16, 2022
    Carmen from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    For two days I cannot purchase Disneyland resort tickets online and through the app with three different credit cards. All is good on the credit card end. I have changed my browser, gone incognito, verified my address and continue to have an error - help!!

    Welcome to planDisney, Carmen! I'm so glad you found us! Thanks for sending us your question. 

    I'm so sorry you are having problems purchasing theme park tickets. I think the reason you are unable to complete your purchase is related to the date you are attempting to reserve. I just checked the Theme Park Reservation Availability calendar for your arrival date. At this time, unfortunately, there aren't any theme park reservations available for your arrival date. There are some reservations available for dates that follow. The calendar does update in real-time and there could be reservations available for your arrival date if other guests cancel their plans, so I would recommend checking for availability frequently before your arrival. I'm so sorry. I know this is not the news you were hoping for.

    If you aren't able to purchase theme park tickets and get theme park reservations for your arrival date, you could still plan to spend time at the Downtown Disney District which offers many options for dining and shopping. My favorite restaurant is Naples Ristorante e Bar and I highly recommend asking to be seated outside if the weather is nice. If you time your reservation to be a bit later in the evening, you might even be able to catch a view of the fireworks happening at Disneyland Park

    Please visit us again at planDisney if you have additional planning questions. We would love to help!

    Smiles,
    Lisa
thumbnail image for Lisa

Meet the Panelist: Lisa, Colorado

Hi everyone! I’m Lisa from Colorado where I live Happily Ever After as a mom, wife, and kindergarten teacher! I was raised on all things Disney and fell in love with Walt Disney World Resort on my first visit at seven years old. I'm an annual Passholder and I love to eat, drink and shop my way around the World. It’s truly my laughing place and I’m excited to help you plan special memories at The Most Magical Place on Earth! Learn More About Lisa

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