Welcome to planDisney, Carmen! I'm so glad you found us! Thanks for sending us your question.
I'm so sorry you are having problems purchasing
theme park tickets. I think the reason you are unable to complete your purchase is related to the date you are attempting to reserve. I just checked the
Theme Park Reservation Availability calendar for your arrival date. At this time, unfortunately, there aren't any
theme park reservations available for your arrival date. There are some reservations available for dates that follow. The calendar does update in real-time and there could be reservations available for your arrival date if other guests cancel their plans, so I would recommend checking for availability frequently before your arrival. I'm so sorry. I know this is not the news you were hoping for.
If you aren't able to purchase theme park tickets and get theme park reservations for your arrival date, you could still plan to spend time at the
Downtown Disney District which offers many options for dining and shopping. My favorite restaurant is
Naples Ristorante e Bar and I highly recommend asking to be seated outside if the weather is nice. If you time your reservation to be a bit later in the evening, you might even be able to catch a view of the
fireworks happening at
Disneyland Park!
Please visit us again at
planDisney if you have additional planning questions. We would love to help!
Smiles,
Lisa