こんにちは、いらっしゃい, Maho. I know having to change plans for any vacation is very difficult and especially difficult when you are excited to visit Walt Disney World Resort in Orlando, Florida.While I do not speak Japanese, yet, I know that when a Guest is unable to visit during their valid ticket window they may reschedule the ticket window for a later date as long as the ticket has not been used. If you have downloaded the My Disney Experience app then you may change your ticket dates there as well. While there is no Walt Disney World Resort Orlando Japanese telephone number I do have an email address (ticket.usage@DisneyWorld.com) that should help you. You may also call the company you purchased the tickets through for assistance.In your email please provide them the following information in English:
Maho, thank you for allowing me to help you. I hope that your husband's injury heals very quickly and you are able to make it to Walt Disney World Resort Orlando in the near future.ありがとうございます,~Jason
Visit Walt Disney World Resort to explore the magic.
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