Chewbaca
  • On Sep 20, 2022
    Sierra from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two 1-day park hopper passes that expired during Covid. I was told that I could use them up until 12/31/22. We are trying to plan our trip for October, but I cannot enter the ticket number to make a park reservation. Help please! Thank you:)

    Hi Sierra, welcome to planDisney!

    Thanks for bringing your question to us, I'm happy to help!

    First and foremost, I recommend you check the expiration dates on your tickets. I find that the Disneyland Mobile App is the easiest way to locate the expiration date of tickets. Once you load up the App, click the three horizontal lines in the bottom right-hand corner and select "Tickets and Passes". You should see your tickets along with their expiration dates. If you don't see your tickets there, then you'll need to link them to your account. You should see a "Link Tickets & Passes", and that should take you through the steps to link your tickets. Once your tickets are linked, you should see your tickets there along with their expiration dates.

    As long as your tickets are not expired and added to your account, you should be able to make theme park reservations! To make reservations, you will need to log in to your Disneyland Resort account, select the "My Disneyland" link, click the "Ticket and Reservation Details" link, and select "Make Park Reservations".

    Now in the worst case that your tickets happen to be expired, you still have options! Per Disney's eTicket Terms & Conditions, any wholly unused, expired Disneyland Resort theme park tickets (except for special event tickets or tickets purchased from a third party), can be applied towards the purchase of a new theme park ticket in equal or greater value to what was paid for the original ticket. Just visit the Disneyland Resort Main Entrance Ticket Booths or try calling the Disneyland Resort Ticket Line at 714-781-4636 and the amazing Cast Members can help!

    See ya real soon!
    Jin
thumbnail image for Jin

Meet the Panelist: Jin, California

Hi all! I'm Jin, a Bay Area (Northern California) native, Disney super-fan, husband and father of two. My wife and I have been going nonstop with our Disney adventures for over 10 years. We became Disney Vacation Club Members back in 2014, with our only regret being that we didn't become Members sooner! I'll do my best to utilize every bit of Disney magic in me to help you plan your next Disney adventure. "See ya real soon!" Learn More About Jin

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