Overview Shot of Disneyland
  • On Aug 17, 2022
    Ria from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two 3-day park hopper Disneyland tickets that are expired. Bought them 2020 before Covid closed the park. How can I exchange them for new tickets? Can I do it over the phone or online? Or going to the ticketbooth in person is the only way?

    Hi Ria, welcome to planDisney!

    I have great news! Even though your theme park tickets are expired, per Disney's eTicket Terms & Conditions, any wholly unused, expired Disneyland Resort theme park tickets (except for special event tickets or tickets purchased from a third party), can be applied towards the purchase of a new theme park ticket in equal or greater value to what was paid for the original ticket.

    The best way is to visit the Cast Members at the Disneyland Resort Main Entrance Ticket Booths, and they can certainly help. But if that's a bit tough for you, you can also try calling the Disneyland Resort Ticket Line at 714-781-4636 and see if the Cast Members can help!

    As you move forward to purchasing new tickets, I also want to recommend you consider purchasing the Disney Genie+ Service add-on. Genie+ allows you to access the Lightning Lane entrances for certain attractions, which should help you avoid the standby lines and save time! Another great bonus is that you get unlimited Disney PhotoPass Digital Downloads with the purchase of Genie+.

    If you have any other questions, you know where to find us!

    See ya real soon!
    Jin
thumbnail image for Jin

Meet the Panelist: Jin, California

Hi all! I'm Jin, a Bay Area (Northern California) native, Disney super-fan, husband and father of two. My wife and I have been going nonstop with our Disney adventures for over 10 years. We became Disney Vacation Club Members back in 2014, with our only regret being that we didn't become Members sooner! I'll do my best to utilize every bit of Disney magic in me to help you plan your next Disney adventure. "See ya real soon!" Learn More About Jin

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