Walt Disney World Holiday decoration on Main Street
  • On Nov 12, 2025
    Myron from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two comp Disney e-tickets. How do identify the 12 digit ID number on the e-ticket

    Hi there, Myron,

    Welcome to planDisney! It's the most wonderful time of the year at Disney World. Everywhere you look, there are festive decorations, delicious holiday treats, and that extra touch of Disney magic in the air. I love walking through the parks and visiting resorts decked out with themed holiday décor that reflects each resort’s unique style. Your trip is just around the corner, so let's take a look at your question about linking complimentary e-tickets. 

    First, you'll need to sign in to your My Disney Experience Mobile app and click on the icon with three lines at the bottom right. Next,  select “My Tickets & Passes” and tap the "+" sign in the top right corner. From there, choose “Link Tickets & Passes” and follow the prompts to add your ticket. Your barcode likely has more than 12 digits since it is a complimentary ticket, so instead of entering the digits, use the camera option and scan the barcode to link the ticket. Complimentary tickets require a theme park reservation, so I recommend linking the tickets and reserving your entry at the theme park of your choice. 

    If you need a little extra help linking your ticket, you can stop by a Guest Relations location outside the park entrances or visit the Guest Relations desk at Disney Springs. If you prefer to sort things out before you arrive, you can phone 407-WDW-HELP and a Cast Member will be happy to help. 

    Once your tickets are linked, you’ll be ready to book Lightning Lanes so you can plan ahead and save time! When I’m planning a shorter visit, I love purchasing a Lightning Lane Multi Pass so I can be sure to experience my favourite attractions without the longer waits.

    I hope this information is helpful, Myron. Have a wonderful time at the parks!

    Candace

thumbnail image for Candace

Meet the Panelist: Candace, Ontario

Bonjour! I'm Candace, mom to four daughters, wife and Early French Immersion teacher from Ottawa, ON, Canada. We're a family of explorers who are full of curiosity and seek to find the magic in the smallest moments of the day. The Disney Vacation Club allows us to explore many Disney Destinations with the flexibility to choose a Resort that fits our travel party whether traveling with family or friends. I can't wait to help you plan an adventure of your own! Learn More About Candace

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