Hiya, Josef, and thanks for stopping by planDisney with your question!
I’m happy to report that the
Disneyland Resort does an amazing job of making sure all Guests, including those with disabilities, feel comfortable and welcome at the Happiest Place on Earth! So, the Resort offers a wide range of
services for Guests with disabilities. It sounds like your sons may benefit from
Disability Access Service (DAS), which is designed to accommodate Guests who aren’t able to wait in a conventional queue due to a disability.
The Disneyland Resort recently started a new program called
DAS Advance, which offers Guests the chance
to register for DAS ahead of time. DAS Advance will allow you to pre-register online with a live video chat as early as 30 days in advance of your visit, and no less than two days before. So, I recommend setting a reminder in your calendar to set up your chat toward early August, when you’ll be inside your 30-day window.
During your registration chat, you’ll have the chance to book up to 2 one-hour return windows
for select experiences, subject to availability. This is in addition to the regular DAS benefit of making return-time selections throughout your day.
If for any reason you aren’t able to register for DAS before your visit, you can also register at the Disneyland Resort upon arrival at City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or any Guest Information location.
In addition,
here’s a helpful page offering plenty of resources and information to help you prepare for your visit, Josef! It covers everything you’ll need to know, including where to find companion restrooms and break areas throughout the theme parks. If you have any additional questions before your trip, you can also
call Disability Services, or send an email to
disability.services@disneyland.com.
I sincerely hope this information helps take the stress out of planning your upcoming visit! Please don’t hesitate to stop by with any additional questions you may have… we’re all EARs!
Happy planning,
Kristin