Avengers Campus featuring Captain America
  • On May 3, 2022
    Josef from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two adult son's (18 & 19 years of age) and both have mental disabilities that are recognized here in BC., Canada e.g. Person with Disabilities. What is being offered by Disney to the two and their accompanying adults (2)?

    Hiya, Josef, and thanks for stopping by planDisney with your question!

    I’m happy to report that the Disneyland Resort does an amazing job of making sure all Guests, including those with disabilities, feel comfortable and welcome at the Happiest Place on Earth! So, the Resort offers a wide range of services for Guests with disabilities. It sounds like your sons may benefit from Disability Access Service (DAS), which is designed to accommodate Guests who aren’t able to wait in a conventional queue due to a disability.

    The Disneyland Resort recently started a new program called DAS Advance, which offers Guests the chance to register for DAS ahead of time. DAS Advance will allow you to pre-register online with a live video chat as early as 30 days in advance of your visit, and no less than two days before. So, I recommend setting a reminder in your calendar to set up your chat toward early August, when you’ll be inside your 30-day window.

    During your registration chat, you’ll have the chance to book up to 2 one-hour return windows for select experiences, subject to availability. This is in addition to the regular DAS benefit of making return-time selections throughout your day. 

    If for any reason you aren’t able to register for DAS before your visit, you can also register at the Disneyland Resort upon arrival at City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or any Guest Information location.

    In addition, here’s a helpful page offering plenty of resources and information to help you prepare for your visit, Josef! It covers everything you’ll need to know, including where to find companion restrooms and break areas throughout the theme parks. If you have any additional questions before your trip, you can also call Disability Services, or send an email to disability.services@disneyland.com.

    I sincerely hope this information helps take the stress out of planning your upcoming visit! Please don’t hesitate to stop by with any additional questions you may have… we’re all EARs!

    Happy planning,
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.