Back to Your Answers
Dream; full boat; sailing in water
  • On Dec 23, 2023
    Jamie from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have two accounts set up somehow, one is under correct email and the other is missing one character, my bands are under the incorrect email and the reservation is under the correct email, how can I link them correctly

    Hi Jamie,  

    Welcome to planDisney! I’m so glad you came by with your technical question about your upcoming Disney Cruise Line reservation. A special cruise in January is a wonderful thing to look forward to after the holidays and will be a lovely escape from your Michigan winter. I’m happy to share what to do next.

    I’m sorry to hear you have your cruise reservation and DisneyBand+ order tangled up with different email addresses. It’s best to have everything under one Disney Account so you’re smart to reach out before sailing. These sorts of technical knots are best untangled by a Disney Crew Member who can assist you over the phone. They can receive verbal permission from you to access your account details and make these changes on your behalf. Please call a friendly Disney Cruise Line team member at your earliest convenience so they can confirm your DisneyBand+ gets to the right place and is associated with your upcoming cruise reservation.

    The new DisneyBand+ is such a fun vacation accessory, Jamie! I adore wearable tech, and I love that this offers hands free functionality with a lot of fun for you onboard. The bands are waterproof, so you can keep them on during your splashes on deck for continued, seamless fun and access to your Disney Cruise Line needs.

    Please let us know what other questions you have as you get ready for this special adventure. Be sure to check out this handy packing checklist, double-check your travel documentation, and then count down to sailing away!

    Wishing you a magical cruise, 
    Amy
thumbnail image for Amy

Meet the Panelist: Amy, Virginia

Hi friends! I'm Amy, a lifelong Disney dreamer from horse-and-wine country, Virginia. My family of three is BIG on fun and treasures every adventure together. We've been making memories at the Walt Disney World Resort and aboard Disney Cruise Line since my son was a toddler; we love our family traditions balanced with "what's new" each visit. I have a passion for Disney details, a love of digital tools, and an eye for practical planning. I can't wait to help you make the MOST of your magical vacation! Learn More About Amy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.

 

 

Internet Explorer FireFox Safari Chrome