• On Oct 13, 2021
    Mark from RI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    HI! Twice tried calling to make a reservation for a specialty cruise. On hold over two hours waiting.The 1st time I was told I called to soon, the 2nd time told none scheduled but keep calling back. Are there Fireworks cruises at Poly 12/1 to 12/8?

    Welcome to planDisney, Mark!

    Thank you for stopping by, we are so happy to hEAR from you. You must be so very excited about your upcoming visit. Do you have a countdown going on? My Mouseketeers get so excited before our visits so we always have an in-home countdown to add to the excitement for them. Unless it’s a surprise trip, which usually are my favorite!

    You’re doing exactly what you need to do by calling to book a Specialty Cruise. I know wait times can vary, but don’t give up! I usually try to call during a time when I can multitask like while I’m doing laundry or cooking dinner. I just have my phone on hold in the background. It definitely makes the wait go by quicker, plus, the housework is a little more exciting with the Disney music in the background.

    I’ve got my fingers crossed and I’m sending you all the Pixie Dust in hopes that you can book a Firework Cruise during your visit. My fellow panelist, Betsy, enjoyed one this past summer with her family and she said it was incredible and something she would most definitely do again. So I do hope you get to experience one too!

    Just know we are all chEARing for you when you call again, Mark. I’m sure with Faith, Trust, and a little bit of Pixie Dust you will be on your way to sailing through the night.

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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