Hi Amanda, thanks for visiting planDisney!
I’m sorry to hear there was a little mix-up when purchasing your theme park tickets. You should be able to modify your theme park ticket, so let’s discuss what you can do.
I spoke with a Cast Member regarding your situation and they offered two options for modifying your ticket. You can call the number listed under “
Disney Park Tickets” and explain your situation. The Cast Members should be able to help you modify your ticket over the phone. If you wait until you arrive at Walt Disney World Resort, you can visit a
Guest Relations window at the entrance to the theme parks, or visit the
Disney Ticket Center at Disney Springs for assistance with changing your ticket to an adult ticket.
I recommend calling in advance so you can travel to Walt Disney World Resort without worrying about visiting Guest Relations before you enter the theme parks.
I hope this was helpful, Amanda. Enjoy your visit to Walt Disney World Resort, it will be here soon! Please
visit me again at planDisney if you have any future questions!
Kaitlin