Riders on TRON at Night; magic kingdom
  • On Mar 5, 2024
    Hannah from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Trying to view resort availability/pricing however when I am logged into my account I can’t see any availability. If I log out of my account and keep the dates/party size the same I can see the availability. How to fix this?

    Hi Hannah!

    Staying at the Walt Disney World Resort is always a magical experience, filled with endless fun and unforgettable memories! From the amazing and ever-expanding Theme Parks to the luxurious accommodations, there's something for everyone to enjoy. I always like to point out the convenience of Disney transportation, as I feel this is one of the best perks to staying at a Disney Resorts Collection hotel. You will find yourself being whisked away to the Theme Parks, Water Parks, and even Disney Springs with ease on buses, monorails, boats, and the incredible Disney Skyliner Transportation system.

    Now, let’s try to solve the technology issue you're facing. It seems like Stitch is up to no good again and maybe he’s causing a glitch. First, let's try clearing your cache. Sometimes, stored data can cause browsing issues, so starting with a clean slate might do the trick. If that doesn't work, open a private browsing window and try to log into your account from there. This can sometimes bypass any issues related to cookies or saved preferences.

    If you're still not seeing any availability while you are logged in after trying both of these options, don't worry! You can always reach out to the website support desk for further assistance. They're there to help resolve any issues you might encounter, and you can easily contact them by phone. 

    Once you’re able to log in and see pricing, don't forget to check for any Special Offers that might make your stay even more magical!

    ~Heather 

thumbnail image for Heather

Meet the Panelist: Heather, New York

Hi there! I'm Heather from Buffalo NY, a planDisney Alumni and proud mom of three. By day, I'm an oncology nurse, but my heart belongs to Walt Disney World. Having navigated the parks with babies, toddlers, tweens, teens, and multigenerational groups, I live to turn dreams into magical vacations. When I'm not exploring the wonders of Walt Disney World, you'll find me sailing the high seas on Disney Cruise Line. Adventure awaits - let's make your Disney dreams come true!  Learn More About Heather

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