• On Sep 21, 2020
    Richelle from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to verify that I have both a reservation and the tickets I purchased and received in the mail already.

    Hi Richelle!

    Welcome to planDisney! We are delighted to hear that you have an upcoming trip to Walt Disney World Resort planned!

    First things first, make sure that you have created a My Disney Account! In your My Disney Account, you can create an account profile and link resort hotel and other reservations. When you made your resort hotel and/or vacation package reservation, you should have received a confirmation number. Use that number to link the reservation to your My Disney Experience account. You can also link your tickets

    Second, you will need theme park reservations. Use the Disney Park Pass system to make those park reservations for each day that you have valid theme park admission. Check the Park Availability Calendar prior to making those reservations so that you know which parks have availability. And, finally, I strongly recommend that you make advanced dining reservations for your visit. Once you log into My Disney Experience and make those dining reservations, they should automatically populate in your My Disney Experience account. If not, you can manually link the dining reservation with the confirmation number.

    If you are missing confirmation numbers (yes, that has happened to me!), feel free to call 407-939-5277 to speak with a Cast Member. A Cast Member has been able to help me retrieve vacation package and dining confirmation numbers. Once I have everything linked in My Disney Experience, I also always create a separate chart in Microsoft Word or Excel so that we have this information saved just in case we cannot access My Disney Experience through the My Disney Experience Mobile App while in the parks.

    Richelle, I hope this helps! Sending you a little extra pixie dust as you verify that all of those plans are linked! Be sure to check out our Super Tips for an Incredible Visit to Walt Disney World Resort. Mickey and Minnie Mouse and the gang are ready to welcome you back to a world of magic!

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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