dlr destinations 07
  • On Apr 6, 2022
    Margaret from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I am trying to upgrade my 6 tickets to include genie plus. I only have one ticket linked to my account but I can't get the other 5 linked. Our hotel reservation is linked as well but I don't have access to our actual tickets to link and upgrade

    Hello Margaret and welcome to planDisney!

    Disneyland Resort in the summer is so much fun, you will enjoy fabulous weather, longer theme park hours, beloved and new experiences, and at night, the skies will light up and sparkle away with Disneyland Forever and World of Color, I am so happy for you!

    Margaret, I apologize for any difficulties with the websites and I appreciate your patience. It sounds as if you have an excellent grasp of how to plan your Disneyland Resort vacation! I think that you may be holding a Disneyland Resort vacation package including theme park tickets, which, should enable you to easily secure your Disneyland Resort – Theme Park Reservations (an important step) and any upgrades directly from the My Hotel Reservation area in your My Disneyland planning area via your Disney account because the tickets are directly tied to your hotel reservation. You should be able to see the option to make Theme Park Reservations from this area as a Guest holding this type of package. If you do not see any leads to securing a Theme Park Reservation and subsequent theme park ticket upgrade options, then you will need to contact Disneyland Resort – Hotel Reservations for resolution.

    By linking your Disneyland Resort vacation package, you completed an important step because you will facilitate the electronic delivery of your Disneyland Resort Travel ePackage to your Disney account 4 days before your arrival. The Disneyland Resort Travel ePackage will contain your travel itinerary, theme park admission, and voucher for Magical Extras.

    Margaret, you can add the Disney Genie+ service just after you enter the theme park by:

    1.Open the Disneyland Mobile App and Summon the Disney Genie to select all your favorite experiences. This will enable the Disney Genie to provide you with an attraction flow list of your preferred choices and updates for wait times for Standby and Lightning Lane entrances.
    2. Activate the Disney Genie+ from either the attraction flow list by tapping on Lighting Lane entrance, or, from the Home Page tap on View My Day which will lead you to My Day.
    3. Look for the purple band saying, Take Today to the Next Level – Get Disney Genie+ for Today and follow through to confirm. Just be sure to prep your app before your arrival by updating the Payment Method in My Profile on your Welcome page – to reach this page tap on the 3 stacked lines on your Home Page.
    Margaret, from this point, you will be able to refer to either My Day or the Tip Board to see when you can make your next selections, one at a time until the park closes.

    By updating the Payment Method in the Disneyland Mobile App, you have enabled vacation essential app transactions, such as Mobile Food & Beverage Ordering for example.

    I hope this information is useful, Margaret and I wish you the happiest visit to Disneyland Resort, thank you kindly!


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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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