Child hugging cast member at store in Magic Kingdom
  • On Feb 14, 2023
    Patricia from QC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I am trying to transfer funds from my plastic cards to my e-cards in vain. When transfering form plastic to plastic my cards show up and I can transfer but when I transfer to my e-card no cards are showing up. Is it because the plastic are Canadian $?

    Hi Patricia, 

    Welcome back to planDisney – it’s lovely to see you again!

    As my good friend Jessica said in her answer to your previous question, Disney Gift Cards really are a great way to pay for almost any purchase at Walt Disney World Resort. I’ve really grown to love the “e-card” versions because it means that I can use my mobile phone for almost everything while I’m enjoying the Disney Parks, from Disney MagicMobile Service to the My Disney Experience Mobile App

    While it’s normally possible to transfer funds from plastic Disney Gift Cards to e-cards, there is a catch and you’ve found it: you can’t transfer funds from a Disney Gift Card that is in Canadian Dollars to a USD e-card. That said, I don’t believe that you’ll be stuck with those plastic cards forever! The first time that you use a Canadian Disney Gift Card in the parks, the transaction automatically converts the card’s entire balance into USD, at a rate that is based on that day’s exchange rate. You’ll then see a card balance in USD on your receipt. At that point, I believe that you should be able to transfer those funds over to any e-cards that you may have. If the transfer still doesn’t work at that point, I’d recommend that you speak to Guest Relations or contact Disney Gift Cards for more information. 

    As always, please don’t hesitate to come back and see us if you have any other questions, mon amie. We’re always more than happy to help!

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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