Hi Patricia,
Welcome back to planDisney – it’s lovely to see you again!
As my good friend Jessica said in her answer to your previous question,
Disney Gift Cards really are a great way to pay for almost any purchase at Walt Disney World Resort. I’ve really grown to love the “e-card” versions because it means that I can use my mobile phone for almost everything while I’m enjoying the Disney Parks, from
Disney MagicMobile Service to the
My Disney Experience Mobile App.
While it’s normally possible to transfer funds from plastic Disney Gift Cards to e-cards, there is a catch and you’ve found it: you can’t transfer funds from a Disney Gift Card that is in Canadian Dollars to a USD e-card. That said, I don’t believe that you’ll be stuck with those plastic cards forever! The first time that you use a Canadian Disney Gift Card in the parks, the transaction automatically converts the card’s entire balance into USD, at a rate that is based on that day’s exchange rate. You’ll then see a card balance in USD on your receipt. At that point, I believe that you should be able to transfer those funds over to any e-cards that you may have. If the transfer still doesn’t work at that point, I’d recommend that you speak to Guest Relations or
contact Disney Gift Cards for more information.
As always, please don’t hesitate to come back and see us if you have any other questions, mon amie. We’re always more than happy to help!
Have a Magical Day,
Lynne