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  • On Dec 19, 2016
    Esther from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I am trying to get into my 'my disney experience' account and i keep getting stitch telling me somethings wrong. Is everyone having the same issue? Thanks

    Hi Esther!

    Thanks for stopping by the Disney Parks Moms Panel. I'm sorry you are having trouble accessing your My Disney Experience account. I just logged into my account and I was able to successfully log in, but occasionally Stitch causes havoc on the system. I have found that if you completely close your browser and reopen it, Lilo is often able to talk some sense into Stitch and the page that was causing issues will once again work correctly. If that doesn't work and you continue having issues, then I suggest that you call the My Disney Experience experts at (407) 939-4357 so they can help you troubleshoot your account access.

    T-T-F-N, ta ta for now!

    ~Crystal B.
thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to three little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

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