Cinderella Castle 50th Day
  • On Dec 19, 2021
    Vianney from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to make a theme park reservation for a complimentary ticket I received for my party and have tried linking the tickets to my account but now they arent showing up.It also said the capacity for my party had exceeded. what do i do?

    Hi, there!

     Welcome to planDisney, Vianney. I'm so glad you stopped by! With just a few short days to go until you travel to the Walt Disney World Resort, let's get you set for a magical visit.

     Theme Park Tickets can be linked on the Walt Disney World Resort website by visiting the Claims page. When you click on the Tickets icon, you can enter the ID numbers associated with up to 10 tickets or passes. Not knowing the exact details about your complimentary ticket or the number of Guests in your party, I can't be sure why you're experiencing difficulty getting your tickets linked so that you can make your Theme Park Reservations. Since you plan on visiting the theme parks this week, I recommend calling the Ticketing Team right away. A friendly Cast Member there will be happy to help you get your tickets sorted out! The Ticketing Team can be reached by calling (407) 934-7639. 

     Be sure to check out the Disney Genie Service. This new, complimentary feature on the My Disney Experience mobile app is designed to optimize your time and maximize your fun in the theme parks! 

     I hope this was helpful, Vianney. I'm wishing you a magical visit to the Walt Disney World Resort!

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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