Kids Shopping
  • On Oct 28, 2022
    Donald from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to set up my friends and family on my account. I am trying to take one person off of this list without success. I think it is because she still has a 1 day ticket attached to her name, which I don't care if I lose it. How can I delete her?

    Hi there, Donald! Welcome back to planDisney!

    It is always nice to see a familiar Guest here at planDisney! I hope that my fellow panelists have helped make the planning process as smooth as possible for you in the past and that I can continue to make your planning journey magical!

    I've been in the same boat when it comes to removing a Guest from my Friends & Family List with no luck. As you mentioned, this usually occurs when that Guest has active plans. But, have no fear! With the help of a friendly Walt Disney World Resort Cast Member, this can be removed from your account and you can get on with your planning! Having a Guest listed on your Friends & Family List doesn't mean you necessarily have to include them in the plans, but if it makes you feel more organized, go ahead and call in the magical helpers for assistance. Plan to make that call with your My Disney Experience Account information handy. Once you get in touch, your wish is their command!

    Donald, since you're brushing up on using the My Disney Experience Mobile App, you may want to familiarize yourself with the Merchandise Mobile Checkout feature! This is one of my favorite new technological tools that helps cut down your wait times at busy shopping establishments throughout the theme parks and Disney Springs. Simply scan the items you'd like to purchase, submit your payment through the app, then see a Cast Member at one of the exits for a bag and a final magical goodbye! It's as easy as Bibbidi Bobbidi Boo!

    I hope this helps answer your question today, Donald! Feel free to stop back by with any additional questions!

    Ta ta for now,

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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