Family in queue at GOTG - Guardians of the Galaxy
  • On Oct 7, 2022
    Jeffrey from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to send my daughter a magic mobile pass via text message and it will not send, just says pending

    Hi Jeffrey, and welcome to planDisney!

    The Disney MagicMobile Service is a favorite for my family because it allows us to access our MagicBand features via smartphones!

    I see that you have created your daughter’s Disney MagicMobile pass, and I took the liberty of trying to recreate your issue to see if it happens when I send my daughter her MagicMoblie pass. I found out that when I sent it via text message, it showed up as “pending” (on my end), but once she accepted and placed it in her digital wallet, it changed to “wallet.” So, once your daughter accepts the text, she will be able to access it.  Another issue I encountered was some trouble with the text going through, but once I changed to use my data (from the wifi), it went through. I am not sure if that is an issue for you, but it is worth a shot to check to see if that could be a fix. If you continue to have issues, call 407-939-4357 and speak with a Cast Member who will be able to assist you further. 

    We are here to help if you have further questions. 

    Have a magical experience!

    Raquel
thumbnail image for Raquel

Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.