Epcot and monorail at night
  • On Apr 2, 2022
    Renata from Sao Paulo Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I am trying to reserve a table for 7 at Teppan Edo for my famiy trip that is on hold since March 2020 and reservation tool is not working (neither thru app or website). Can you help me? We´ve been thru a lot in past 2 years. Thank you1

    Hello, Renata! 

    Thank you for visiting planDisney today. I hope we can help you create a fantastic trip after putting it on hold for so long. Let's get to it! 

    I have two hypotheses that could explain what you're currently experiencing. The first option is that the restaurant is full and there aren't any tables available for your date. Teppan Edo is very popular, and it could be that they don't have a seven-person table available. 

    To test this hypothesis, I would suggest using the same browser to look for two-person reservations at places that tend to have open tables, such as the Grand Floridian Cafe or Ale & Compass. I would suggest trying other dates as well. The goal of this test is to see if the tool is working for other places beyond Teppan Edo. If you can find tables beyond Teppan Edo, this means that the tool is working and that Teppan Edo must be fully booked. So my best suggestion, in this case, is booking two smaller tables for the same time so that you can all dine at the same time.

    If you can't find smaller tables anywhere, there's probably an issue with your browser or your My Disney Experience account. The alternative here is to use another browser and try again. If this still doesn't work, I suggest asking someone in your family to create a new My Disney Experience account and do the same test I described above.

    If they still can't get any tables anywhere, it's the moment to call the support team at the Walt Disney World Resort in Brazil so that they can help you understand what's going on. 

    I hope that this little investigation I'm suggesting helps you get all the tables you want, Renata. I'll be crossing my fingers for you! 

    And if you have any other questions, please let me know in our Portuguese version of planDisney. You've got a Disney friend in me! 

    May the magic be with you, 

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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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