Happy the Dwarf Topiary at Epcot International Flower & Garden Festival
  • On Mar 18, 2022
    Jennifer from BC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am trying to make reservations and it is saying everyone in my group doesn't have valid tickets - I have checked 3 times and our tickets are linked... Please help

    Bonjour Jennifer!

    Thank you so much for sending us your question, and welcome to planDisney, the most magical place on the internet! Oh my goodness, Jennifer, your magical vacation is coming so soon! Can you believe that you will be in warm, sunny Florida, soaking in all the magic in less than a month? I know I would be thrilled, and I am that much more excited for you as a fellow Canadian from Montréal, Quebec. Leaving the Canadian cold for Florida's summer weather was always one of my favourite parts of a Disney vacation.

    Now, let's talk about your tickets and how you can make theme park reservations! I am sorry that you are having issues planning your magical vacation, but thankfully there are a few things we can try to fix this issue! First, I would recommend ensuring that your location on the Walt Disney World website is set to "United States (English)." Setting your location to the United States sometimes helps fix minor bugs like this. Second, if you are still getting an error message, make sure that you are connected to the right My Disney Experience account. I know I have accidentally created a second account in the past, which made booking reservations much more confusing. Lastly, I would suggest contacting a Cast Member via chat, email or phone. Since there is currently no Canadian phone number to contact a Disney Cast Member, calling as soon as working hours start at 7 A.M. or towards the end of the night can help reduce wait times. Also, the chat feature on the Walt Disney World Resort website allows international Guests to contact Cast Members without worrying about international fees, and they will be able to help you with your reservations.

    When you can make your theme park reservations, plan some time to visit the EPCOT International Flower and Garden Festival! With its beautiful sights, themed topiaries, fun activities and unique food offerings, this festival is sure to make your visit extra special. Personally, I loved taking part in Spike's Pollen-Nation Exploration scavenger hunt through the World Showcase. You can purchase your map and stickers at select merchandise locations, and you will receive the cutest complimentary prize upon completion! Another unique activity only available during the festival is the Garden Rocks Concert Series. Stop by the American Pavilion to see some of your favourite artists perform and enjoy live music three times a night!

    I hope this was helpful, Jennifer, and that you and your family will have the most magical time on your upcoming Disney vacation. If you have any other questions in the time leading up to your visit, please feel free to reach out. We are always happy to help, especially from one Canadian to another!

    Have a magical day,

    Ariane
thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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