Welcome to planDisney, Jessica! It's always such a pleasure to help our fellow Guests plan their most magical memories at Disneyland Resort.
I'm sorry to hear the renewal of your
Disneyland Resort Magic Key Pass hasn't been smooth sailing so far. It sounds like you've been successful in navigating to the
Pass Renewal page, which should display any Magic Key Passes currently linked to your account that are eligible for renewal. At this time, Magic Key Passes may be renewed up to 30 days prior to the expiration date listed on the Pass. If you are unable to proceed to payment, my recommendation is to make a call to the dedicated
Magic Key Holder line and speak with a Cast Member who can look up your account details and verify your renewal window.
I hope this gets you well on your way toward another year of unforgettable experiences as a Magic Key Holder, Jessica. 2024 is set to be spectacular, with so many
special events and seasonal celebrations to look forward to in Disneyland Resort! If we can help with any other questions in the meantime, please don't hesitate to come back to
planDisney.
Magic awaits,
Tishra