• On Sep 23, 2021
    Jeni from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I am trying to remove something from my ticket cart before checkout but I am unable to figure out where to remove these items. Can you assist?

    Hello Jeni,

    Thanks for stopping by planDisney!

    It sounds like you're planning a visit to the Disneyland Resort, and that's so fun to hear. It also sounds like you have purchased your theme park tickets, and that's also fun to hear.

    If you are signed in to your Disneyland account online and looking at the "Your Cart" page, you should see the theme park ticket items that you've added to your cart displayed. If you have multiple items in your cart, each item should display in its own section. First, you should see the name of the ticket. An example might be "1-Day Tier 3 Park Hopper Ticket." Below that, you should see the date for the ticket. Below that, you should see the quantity, age group, and price for the ticket. An example might be "1 x Ages 3-9 ($ 172.00/ticket). To the right, you should see the price listed again, and next to that you should see an "X" in a circle. When you click on the "X" in the circle, you'll be prompted with a screen that should say "Remove Ticket?" and give you options to "Keep Cart Items" or "Remove Cart Items."

    Jeni, I hope this information is helpful as you look to make your plans to visit the Disneyland Resort. If you still find you need some additional help, though, you can reach out to the Disneyland Resort Website Support team at (714) 520-6222 for some assistance and guidance from a Cast Member.

    As you're making all your magical plans, be sure to follow the Disney Parks Blog as a fun way to stay in the know for all the exciting happenings at the Disneyland Resort!

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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