Hiya Barrie! I am happy you found us here at planDisney to ask your question about MyDisneyExperience.
I, too, have had this happen to me. I am in my
MyDisneyExperience website, I head to my Friends and Family list, only to find a boatload of people who don’t need to be there. So, I start removing them and get stuck because it says someone has an “active admission”. I think this went on with my son for YEARS!
To solve my issue, I called the MyDisneyExperience
help desk. Since I felt like this wasn’t an issue I could solve on my own. The cast member I spoke to was lovely, and she helped me do a variety of things, including removing some of those stragglers who I hadn’t traveled with in ages. The cast member also deleted a duplicate account that had somehow been created for me (Hello, Tracy, and second Tracy), and delete another account that I managed. All in all, the phone call was totally worth the time spent.
I hope you find yourself planning a
Walt Disney World vacation very soon with those Friends and Family who make the “cut”!
Happy Planning,
Tracy