Man in wheelchair on Expedition Everest
  • On May 14, 2019
    Lori from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Trying to remember if my husband has the DAS "pass" and all the fast passes are sold out for a certain ride, can he still AT LEAST get a return time for the ride?

    Hi, Lori!  Thanks for bringing your question to the Disney Parks Moms Panel.

    As the mom of a child with special needs, I really appreciate the way the Walt Disney World Resort goes above and beyond to make the magic accessible to all guests.  The Walt Disney World Resort has numerous Services for Guests with Disabilities to assist people with a wide variety of needs.

    One accommodation that can be made for guests with disabilities is Disability Access Service (DAS).  DAS is meant to assist guests whose disability prevents them from waiting in a traditional queue environment.  In order to see if DAS is the right option for your husband, you will need to visit a Guest Relations location at any of the theme parks.  After discussing your husband's situation with a Guest Relations Cast Member, if it is determined that DAS is the right fit for him, your entire travel party will go through a registration process.  

    Guests using DAS are still welcome to make and redeem FastPass+ selections.  However, if your husband wishes to experience an attraction that you do not have a FastPass+ for, this is when you would utilize DAS.  Simply speak with a Cast Member at the attraction entrance.  They will scan the MagicBand or admission card of someone in your party and issue you a return time based on the current standby wait for that attraction.  Your party may come back and experience that attraction any time after your issued return time.  Upon return, your husband will scan his MagicBand or admission card first, followed by the rest of your party.  Your party may then board the attraction via the FastPass+ queue.

    Please stop by again if you have any other vacation planning questions.  Have a magical day!

thumbnail image for Samantha

Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.